Frequently Asked Questions

CUSTOMER SUPPORT

1. Will I receive the exact product shown on your website?

Yes! At DCure Life, we ensure product images match what you receive. Our pharmaceutical-grade formulations maintain strict consistency in packaging, color, and texture. If you ever notice discrepancies, contact our Quality Assurance team within 7 days for resolution.

2. Where can I view my order receipt?

Your digital receipt is automatically sent to your registered email after purchase. Alternatively, log in to your account on DCureLife.com > "Order History" to access/download receipts.

3. What is your return policy?

We accept unopened, undamaged products within 30 days of delivery. Initiate returns via:

4. Do you restock "Out of Stock" items?

Most products are restocked within 2-3 weeks. Enable "Notify Me When Available" on product pages or email support@dcurelife.com for priority updates.

5. Where do you ship orders?

We currently ship across India with free delivery on orders ₹999+. International shipping to select countries (USA, UAE, Singapore) – see Shipping Policy for details.

INFORMATION ABOUT US

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