Frequently Asked Questions (FAQs)

Effective Date: 11 June 2025
Website: https://dcurelife.com
📧 Email: info@dcurelife.com

Have questions about our products, shipping, or policies? We’ve answered some of the most commonly asked questions below.

Q: How long does delivery take?

A: We offer fast and reliable delivery across Pakistan. Orders are typically delivered within 2–3 working days, depending on your location and order volume. You will receive tracking details once your order has been dispatched.

Q: Is Cash on Delivery (COD) available?

A: Yes, Cash on Delivery (COD) is available throughout Pakistan. You can choose this payment method during checkout for a secure and convenient shopping experience.

Q: Is a prescription required to purchase medicines?

A: Yes, for selected medical products such as inhalers, acidity medications, and gastric treatments, a valid prescription from a qualified doctor is required. We strictly follow medical regulations to ensure your health and safety.

Q: What if I receive a damaged or incorrect product?

A: If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery at info@dcurelife.com. Make sure the product is unused and in its original packaging to qualify for a return or exchange. Visit our Return & Refund Policy for full details.

Q: How can I contact customer support?

A: You can reach out to our support team at info@dcurelife.com for any questions regarding your order, product information, or policies. We aim to respond within 24 working hours.