Refund and Returns Policy
Return & Refund Policy
Effective Date: 11 June 2025
Website: https://dcurelife.com
At DCure Life, we care about your satisfaction and well-being. If you face any issue with your order, please review our return and refund policy below.
1. Returns
You can request a return within 7 days if:
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You received a damaged product
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You received the wrong item
⚠️ Return is only accepted if the product is unused, in its original packaging, and in resalable condition.
2. Refunds
If your return is approved, the refund will be processed within 5–7 working days to your original payment method.
Note: Shipping charges are non-refundable unless the mistake was on our end.
3. Conditions for Return
To qualify for a return:
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Product must be unused
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Product must be in original and unopened packaging
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Return request must be made within 7 days of delivery
4. Return Process – How to Request a Return
To initiate a return, please follow these steps:
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Email us at info@dcurelife.com within 7 days of receiving the product.
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Mention your Order Number, attach a photo of the product, and explain the issue.
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Our team will review and respond within 24–48 hours.
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If approved, we will provide the return address and instructions.
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Ship the product back using any reliable courier.
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Once we receive and inspect the item, we’ll process your refund in 5–7 business days.
5. Contact Us
For any queries related to returns or refunds, please contact us:
📧 Email: info@dcurelife.com
🌐 Website: https://dcurelife.com